Eligible Disney Retirees must obtain a reservation for theme park entry in advance*. Even after park capacities return to normal, reservations, if available, may be very limited and admissions under other ticket or pass types may be prioritized.
To enter a theme park with your complimentary admission type, both a park reservation* for the particular theme park and day are required (except for Disneyland® Paris where one single reservation is valid for both Disneyland® Park and Walt Disney Studios® Park). The complimentary admission type that was used to make the theme park reservation must be used for park entry. Theme park reservations and admission are not guaranteed.
Though complimentary admission opportunities will be extremely limited, U.S.-based Retirees can log in to Disney Retiree Welcome > Disney Theme Park Reservations for the information that you will need to know to plan a visit.
At Disneyland® Resort: For theme park updates and important information to know before you visit the Disneyland® Resort – including the latest information on required face coverings, please visit the Disneyland® Resort website.
At Walt Disney World® Resort: Face coverings are optional for Guests in both outdoor and indoor locations, as well as Disney transportation.
If you wish to visit a Disney Theme Park on a block-out date or add extra Guests to your group when using your Main Entrance Pass, or if you simply want to gift a day in the parks to friends, family or a charitable organization, use annually-issued Complimentary Tickets.
How to Enjoy Complimentary Tickets
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- Tickets may be used at the theme parks of the Disneyland® Resort, Walt Disney World® Resort, Disney Resort Paris, Hong Kong Disneyland Park and Shanghai Disneyland Park*.
- When using Complimentary Tickets at the Walt Disney World® Resort, you may wish to associate your Complimentary Tickets with the My Disney Experience® app.
- Before you use your Complimentary Tickets at a Disney Theme Park, be sure to visit the additional Retiree site* > Disney Retiree Welcome > Disney Theme Park Reservations for more information about theme park reservations.
Know Before You Go
- Your two Complimentary Tickets will be delivered electronically once per year (Winter) to the additional Retiree site* for U.S.-based Retirees or mailed to Retirees outside the U.S.
- Complimentary Tickets may not be purchased, sold, bartered, or exchanged for anything of value, including, but not limited to: cash, gift cards, meals, other theme park tickets, or gas. Solicitation to engage in such activities is also prohibited. Retirees will be held responsible if their tickets are altered or sold, even if they were given to another individual who altered or sold them. Violations of Complimentary Ticket usage guidelines may result in loss of the privilege.
- Complimentary tickets are valid for one (1) day of admission to the theme parks at either Disneyland® Resort in California, OR Walt Disney World® Resort in Florida, OR Disney Resort Paris in France, OR Hong Kong Disneyland Park in Hong Kong OR Shanghai Disneyland Park**.
- Complimentary Tickets are NOT valid for admission to the theme parks at Tokyo Disney Resort in Japan or for admission to any Water Park.
- Complimentary tickets are for the Retiree’s personal use – to admit extra Guests into theme parks or to give as gifts to family, friends or charitable organizations. Unless specifically stated to the contrary on the ticket, Retirees do not need to be present when complimentary tickets are used. Note that certain tickets are specifically intended for use by the Retiree and require the Retiree to present a valid Company-issued ID when using the ticket. These select tickets will specifically state this requirement on the ticket.
- Complimentary Tickets cannot be replaced or reissued should they be lost, misplaced, stolen or expired.
- Complimentary Tickets will expire on the date printed on the ticket.
- Complimentary Tickets are only valid during regular park operating hours, and are not valid for events requiring separate admission, including, but not limited to, special events and private parties.
*Access is required. If you need access, please make sure your contact information is up to date.
** Complimentary tickets issued prior to January 2017 are not valid for admission to Shanghai Disneyland Park.
Need access? Make sure your contact information is up to date by calling Global HR Operations at 321-939-7000.