Step 1: Contact Disney Benefits Center
The Disney Benefits Center (DBC) at 1-800-354-3970 (available Monday-Friday, 8:30 a.m.-8:00 p.m. ET) can help you gain an understanding of what benefits you may be eligible for based on hire/recent hire date, age, and years of service. Benefits may include:
- Pension Benefits
- 401(k)
- Health Care Coverage
- Life Insurance and Disability Coverage
- Health Savings Account
- Personal Life Resources
If you are eligible for Disney retirement benefits, you will need to notify the Disney Benefits Center thirty (30) to one hundred eighty (180) days before you want benefits to begin.
If you participate in a union retirement plan that is not sponsored by the Company, you will need to contact your union plan directly.
Step 2: Update your address and personal information
Please email TWDC.Global.HR.Operations@disney.com with any address or personal information changes so that you can start receiving any Disney benefits that you may be entitled to (i.e. complimentary tickets).
Review your profile on NetBenefits to make sure you are receiving your financial information, statements and alerts at the right place.
Consider updating your beneficiaries for any retirement benefits or life insurance you have through Disney.
After you retire, if you move or have any changes to your personal information, you will need to update the information by contacting the Disney Benefits Center at 1-800-354-3970 and the Company by calling Global HR Operations at 1-321-939-7000.
Step 3: Print out any complimentary park tickets before you retire
If you are already retired or if you are unable to access your complimentary tickets please contact cast.admissions@disneyparks.com
Step 4: Start Enjoying the Magic
Retirement Services administers retirement perquisites (or ‘perks’) to retiring Full Time or Part Time Cast Members who meet BOTH of the following:
Full-time or Part-time Cast Members who have completed at least ten (10) continuous service years at the time of retirement AND are at least 55 years of age at the time of retirement.
Retiring Cast Members who meet both of the requirements above may receive or maintain the following:
- Company-issued ID
- Main Entrance Pass: Your current Main Entrance Pass will allow you to continue to visit eligible Disney Theme Parks. In retirement you may visit the theme parks with a maximum of three (3) Guest(s). If your current spouse/domestic partner has a Spouse/Domestic Partner Pass, it will continue to be valid in retirement
- Discounted tickets
- Merchandise*, food & beverage*, Adventures by Disney, Disney Cruise Line and resort discounts*
- Continued access to select Cast Member services (Partners Federal Credit Union, Company D, etc.)
*Restrictions may apply
If eligible for retirement perquisites the Cast Member will need to contact the Retirement Perquisites Office by email at twdc.retirement.perquisites@Disney.com within ten (10) days of their retirement date. Please include full name, PERNR, personal email address and retirement date in the email.
Pension Benefits
If you have a pension benefit through Disney, start the process of collecting your pension between 30 to 180 days before your last day of work. Get an idea of how much you may receive in pension payments based on different retirement dates.
401(k)
Explore your options for consolidating your retirement accounts to manage all your retirement assets in one place. In the calendar year if you reach age 70 1/2 you are generally required to take Minimum Required Distributions (MRDs) from your tax-advantaged retirement accounts each year. Consolidating these accounts may help you more easily manage your MRDs.
If you have a 401(k) balance through Disney, make sure you understand the rules regarding withdrawals and benefit payments by reviewing your 401(k) account online or calling the Disney Benefits Center at 1-800-354-3970.
Health Care Coverage
If you were hired before January 1, 1994, and you meet certain eligibility requirements, you may be eligible for post-retirement health care coverage through the Company. Or, you may be eligible for Continued Medical Coverage if you were hired before January 1, 1998. If you are eligible, an enrollment kit will be mailed to you. To confirm your eligibility for either of these benefits, contact the Disney Benefits Center at 1-800-354-3970.
If you are not eligible for post-retirement health care benefits or Continued Medical Coverage, you may wish to extend your health care coverage under COBRA. Information will be sent automatically to your home.
If you’re already enrolled, you can continue your participation in a Health Care Flexible Spending Account (FSA) on an after-tax basis under COBRA. More information will be sent automatically to your home if you have a current FSA.
Life Insurance and Disability Coverage
If you’re enrolled in a Disney Life Insurance Plan and/or the Accidental Death and Dismemberment Plan, your life insurance coverage ends on the day you retire but you may convert your employee and dependent life insurance to individually owned policies. For more information about converting, call the Disney Benefits Center at 1-800-354-3970. Keep in mind, the insurance coverage conversion must take place within 31 days of your retirement. Information will be mailed automatically to your home.
If you’re enrolled in a Disney long-term disability (LTD) plan, coverage ends on the day you retire. You cannot convert LTD to an individual policy.
Health Savings Account
If you are participating in any tax-advantaged account (Flexible Spending Account (FSA), Health Reimbursement Account (HRA) or Health Savings Account (HSA)), visit PayFlex to view the rules and learn how retiring from the Company may impact your tax-advantaged accounts.
Personal Life Resources
Eligible Cast Members can take advantage of resources to help transition into retirement like financial and legal assistance, guidance on retirement living and helpful guides and checklists. Call LifeCare at 1-866-574-7229 for more information. If you’re eligible, the Group Legal plan may also be able to provide assistance with wills and estates.